Accessibility Statement for The Lighthouse Candle Factory
Our Commitment to Inclusion
At The Lighthouse Candle Factory, we believe that the comfort and joy of a beautifully scented home should be available to everyone. We are committed to ensuring that our website is accessible to all customers, including those with visual, auditory, physical, or cognitive disabilities. Our goal is to provide a seamless and inclusive shopping experience for all our candles, melts, oils, and gifts.
Standards We Follow
To help us make The Lighthouse Candle Factory website a positive place for everyone, we use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our standard. These guidelines explain how to make web content more user-friendly for people with various needs.
Accessibility Features on Our Site
We are continuously working to improve our digital storefront. Current features include:
- Alternative Text: We aim to provide descriptive alt-text for our product images so screen reader users can understand the details of our unique vessels and gift sets.
- Keyboard Navigation: We are refining our site structure to ensure customers can navigate through our scents and collections using only a keyboard.
- Contrast & Readability: We strive to maintain high-contrast text and legible fonts to assist users with low vision.
Ongoing Efforts and Limitations
- Third-Party Content: Some parts of our site, such as social media feeds or older product videos, may not yet be fully optimized.
- Legacy Media: Older images or documents may lack the newest accessibility markers as we work through our catalog.
We Are Here to Help
- Email: customerservice@LHCFactory.com
- Phone: (336) 996-0712
- In Person: Visit our Showroom at 121 Shilds Park Dr, Suite C in Kernersville, NC.